Frequently Asked Questions

What is a Scripted membership?

To access the Scripted platform and all of our wonderful writers, you’ll be required to sign up for a Scripted membership. Memberships kick off with a 1-month free trial followed by a monthly subscription fee that starts at $79 per month. You can learn more about Scripted memberships here.

How do I place an order?

If you’re ready to place an order and you already have an idea in mind, click the "ORDER CONTENT" button in the top left corner of your dashboard. You can then select your format and begin outlining your order. To learn more about placing an order, click here.

What happens after I place an order?

Once you place an order on Scripted, you can expect a first draft within five business days. A lot happens within this time frame. Your writer will get started right away and they’ll be able to send you a message if they have any questions. If you’d like to have a conversation with your writer before they get started, you can schedule a call or send them a message directly from their profile, though this is not required.

Once your writer submits their first draft, that draft will pass through a program called iThenticate to be checked for plagiarism. If it passes the plagiarism check, a Scripted editor will review the work for spelling, grammar, and guideline adherence before passing on to your queue. You’ll be notified via email when your first draft is ready!

How much will my order cost?

Your order’s cost will vary based on whether you’re using SmartMatch or selecting a specific writer. With SmartMatch, we have flat rates per format based on the writer pool you select. When selecting a specific writer, you’ll pay their personalized rates for your selected format. You can learn more about content pricing here.

How does billing work?

Your payment method will be charged for your membership once a month on the same date each month and will be charged for each piece of content upon acceptance. At the end of each month you’ll receive a monthly statement of all charges incurred during that month. For more information on billing, click here.

How long will my order take?

Once you place a standard order, your first draft will be delivered within 5-business days. You will then have 3 - 7 business days to request revisions, depending on your membership level. After requesting revisions, your final draft will be ready in 3 more business days. You can view the timeline of an standard order here.

How do I find a writer?

To browse Scripted writers and find one that you’d like to work with, mouse over WRITERS at the top of your dashboard and click BROWSE ALL WRITERS. This will allow you to browse writer profiles, search writer specialities, and learn more about individual writers. You can learn more about browsing for writers here.

If instead, you’d like us to find a writer for you, simply start a new order and use our SmartMatch option and we’ll have a writer get started right away.

Can writers pitch me blog ideas?

Yes! Click BLOG IDEAS → REQUEST MY OWN in the top left corner of your dashboard. You will be asked to outline your project, select how many ideas you’re looking for, and select the writer pool you’d like to work with. Writers typically pitch within 72 hours! For more information about requesting ideas, click here.

Can I speak directly to my writer?

Of course! You can direct message or schedule a phone call with writers at any time from their writer profile. To access writer profiles, click WRITERS in the top left corner of your screen and click BROWSE ALL WRITERS. Once you find a writer you like, you can message them or schedule a call. To learn more about communicating with writers, click here.

What do specialties and badges mean?

All writers go through a rigorous vetting process to become a Scripted writer; we accept less than 5% of applicants. Once a writer is in our system, they can prove themselves as specialists within a specific field, or receive badges for excelling in different types of writing.

When you’re placing an order, you can use SmartMatch to only open the work to writers with these special qualifications. You can also view specialties and badges on each writer’s profile. 

What if I need a custom format that’s not listed?

If you’re looking for a format or length that isn’t one of our standard formats, we can still help you out!

You’ll just need to create a custom format template, send that template to some writers to have them set their rates, and then order content from those writers. To learn more about creating custom format templates, click here.

How can I request revisions on a first draft?

If you’re ever unsatisfied with a first draft, you can send the piece back for one round of revisions. You can provide feedback to your writer and they’ll revise the draft within three business days. To learn more about requesting revisions, click here.

What if I don’t like my final draft?

All content on Scripted is 100% risk-free. If after two rounds of revisions you’re still unsatisfied, you can simply reject the piece and not be charged anything. To learn more about our guarantee, click here.

What does it mean when my content auto-accepts?

Whenever a draft is ready for your review, you’ll have a three business day review window to check your work. If no action is taken after three business days, your piece will be automatically accepted, and you’ll own 100% of the content. To learn more about auto-acceptance, click here.

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