How do I claim a job?
To claim a job, first access the Available Work tab in your account. On this page you can view topics, potential deadlines, and the price that each job will pay.
When you find an assignment you’re interested in, click the Details button on the right side of the screen.
Next, review the requirements provided by the customer to ensure that enough information has been provided to help you complete the assignment by the listed deadline. If you believe the guidelines do not provide enough information, please contact email@example.com for assistance.
If you're interested in the job, simply click the green Take Job button.
You’ll need to submit a first draft by the provided deadline, so be sure to review it carefully before claiming any job!
What if I’m unable to complete a job?
If you are unable to complete an initial draft of a job by its deadline, you can remove it from your queue when it is a first draft.
First, click the Details button for the assignment you are unable to complete. Then, click the Release Job button in the top-right corner of your screen.
A window will appear asking you to confirm that you will not be able to complete the job. Click Release Job again and it will automatically be removed from your account. Please keep in mind that if you remove an assignment from your queue, you will not be able to reclaim it at a later date.
Please remember that it is only possible to remove a job when it is a first draft. If you would like to remove a job at a later state, please contact firstname.lastname@example.org for assistance.
Will releasing a job affect my ability to claim work?
Releasing multiple jobs -- especially close to their eventual deadlines -- may cause job delays and can lead to reductions on your job claim limit. Remember, only accept work you're sure you can complete.
What happens if I miss a first draft deadline?
If you miss a first draft deadline, the job will be removed from your queue, you will not be paid, and your Reliability Score will be negatively impacted. If you anticipate missing a deadline before first draft, please Release it from your queue (see above).
What happens if I miss a revision request deadline?
If you miss a revision deadline, the job will be removed from your queue, you will not be paid, and your Reliability Score will be negatively impacted. If you anticipate missing a deadline, please reach out to email@example.com to let us know and we'll consider removing it from your queue without affecting your score.