How long will my order take?

Scripted timelines are based on business days, which we mark as 9 a.m. - 5:30 p.m. PT. Job timelines will begin the first business day after each job is posted.

Example: If you post your job at 4:00 p.m. PT on Monday, January 2nd, your timeline will begin on Tuesday January 3rd.

Standard Delivery in 5 Business Days

If a job is submitted on Friday before 5:30 p.m. PT, the delivery timeline starts the following Monday, and an initial draft will be delivered by the end of the following Friday (a total of 5 business days from when it was posted).

Rush Delivery in 3 Business Days

For a quicker turn-around our delivery timeline of 3 business days can be selected for a fee. If an order for 3 business days is posted on a Friday before 5:30pm PT, the delivery timeline will begin that following Monday, with an initial draft scheduled for delivery that Wednesday (a total of 3 business days from when it was posted).

Review Timelines

Your review timeline for each draft will depend on your membership level:

  • Dickinson members have 3 business days to review and take action on all drafts.
  • Hemingway members have 5 business days to review and take action on all drafts.
  • Auten members have 5 business days to review and take action on all drafts.

If any revisions are needed on your first draft, you can request edits within this window. If no action is taken after your review period, our system will auto-accept it on your behalf.

Once a request is accepted, your payment method on file will be charged.

 

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