Writer Deadlines and Customer First Draft Delivery Update

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We’ve got some exciting updates on deadlines:

Writer deadlines for first drafts of standard orders are now at 12:30 p.m. PT on the fourth business day from the time a customer placed an order.

For example, if a customer orders a standard blog post on Monday, October 23rd before 5:30 p.m. PT, the writer deadline will be Friday, October 27th at 12:30 p.m. PT.

In the old model, the writer deadline would have been Thursday, October 26th at 5:30 p.m. PT.

With this new structure, writers will generally have an additional 19 hours to complete first drafts.

Writer deadlines for first draft of rush orders are now at 12:30 p.m. PT on the third business day from the time a customer placed an order.

For example, if a customer places a rush order on Monday, October 23rd before 5:30 p.m. PT, the writer deadline will be Thursday, October 26th at 12:30 p.m. PT.

In the old model, the writer deadline would have been Tuesday, October 24th at 5:30 p.m. PT.

Customer delivery dates for first drafts of rush and standard orders will now be at 5:30 p.m. PT on the same day as the writer deadline.

We had a bunch of really helpful feedback on the challenge of discussing deadlines with a customer when each party saw a different date for deadline/delivery. We heard you loud and clear, and we’re hopeful this will start to make those conversations easier.

Note: At the time of this writing, revisions timelines will not be changed. The writer deadline for revisions will still be sooner than the customer delivery date for right now. This will also not affect editor deadlines.

What will be the impact of this change?

Our hope is the impact will be more time for you to finish first drafts, less confusion around deadlines in customer conversations, and a full business day faster delivery for customers.

 

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